Privacy Policy

Introduction

Welcome to https://pharr-4×4-repair.rgv4x4shop.com (henceforth referred to as “Pharr 4×4 Repair” or “we”). We are dedicated to maintaining a secure and private environment for our users, ensuring that your personal data is protected at all times. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various global privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://pharr-4×4-repair.rgv4x4shop.com
Any mobile applications or services offered by Pharr 4×4 Repair
Online forms, surveys, and interactive features on our platform
All communications sent by us, including emails, text messages, and phone calls

Please note that this policy does not extend to external platforms, apps, or services accessible through links on our website. These third-party entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides the practices when:

You use our applications or services as an authorized user
You visit any of our websites linked to this policy
We communicate with you via email, calls, texts, or other messaging services

Personal Data Collection

We collect various categories of personal data, including:

Account Information: This includes your username, registration details, and profile settings.
Payment Information: Details related to your payment methods used for purchasing our products or services.
Financial Information: Transaction records and banking information associated with your account.
Purchase Information: The products you buy from us, order history, and associated shipping details.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network data.
Location Data: Information about your geographical location when using our services.
Feedback: Any reviews, comments, or survey responses you provide to us.
Social Media Information: If you choose to connect with us through social media platforms, we may collect data from these accounts.
Product Information: Details about the products you interact with on our website.

We gather this data through various methods, including user input forms, order processes, tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website. We use them for several purposes:

Strictly Necessary: These cookies enable core features like login, shopping cart functionality, and session management.
Preference: They remember your preferences, such as language settings or display options.
Analytics: Analytics cookies help us understand user behavior on our site to enhance performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by law. Once the purpose is fulfilled, we securely delete or anonymize your data. Please note that retention periods may vary depending on the type of data and the legal obligations applicable to us.

Security Measures

We implement robust security measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These include:

Encryption technologies for secure data transmission
Access controls and employee training to ensure data protection
Regularly updated security software and protocols
Physical security measures at our facilities

Children’s Privacy

Pharr 4×4 Repair does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us, and we will take immediate steps to delete it.

Your Rights (depending on your location)

Depending on where you reside, you may have certain rights regarding your personal data, including:

Access to and rectification of your data
Erasure or the right to be forgotten
Restriction or object to the processing of your data
Right to data portability
Right to withdraw consent
Non-discrimination in exercising your data rights

To exercise these rights or for any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

Email: contact@pharr-4×4-repair.rgv4x4shop.com
Mail: Pharr 4×4 Repair, [Street Address], [City, State, Zip Code]